OM00069 – Franchise Head Office Support Policy

Head Office

Maintaining a healthy relationship with Head Office will assist you in building your business. Head Office also needs to get your feedback on many aspects of the business, so they can constantly improve processes to benefit all franchise partners and the A2Z Services franchise network. 

Applying the advice from Head Office should assist you in achieving your goals. Taking your suggestions on board will also allow Head Office to build a strong network. So, Head Office welcomes constructive feedback.

Subject to your rights at law, if Head Office requests any information you must provide that information or undertake the relevant action, as soon as possible.

Assistance & Ongoing Support

A2Z Services firmly believes that franchise partners are in business for themselves but not by themselves and will endeavour to provide whatever help and assistance through our Head Office. Head Office is available for queries and questions that need to be answered at all times via the contact details set out below. 

franchise@a2Zgroup.net.au

Franchise Network Meetings

Franchise network meetings are conducted between all franchise partners in the network and Head Office. The group meetings are a great way to catch up with other A2Z Services franchise partners and learn key information in relation to operating your business. These group meetings are held regularly throughout the year. You will be notified in advance of an upcoming meeting and be asked to confirm your attendance. The meetings may be held in person or online or a combination of both.

Forms and Registers

Document NumberDocument Name

Amendment Record

Issue#: 1 Issue Date: 13/7/2022

Rev#DateSection#Para.#Description of ChangePrepared ByApproved By
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Disclaimer: This documentcontains material to assist in meeting environmental management, Work Health and Safety and Quality obligations under the International Standard ISO AS/NZS ISO 9001:2016,14001:2016 and other legislative bodies. This document contains material sourced from Safe Work Australia. Any such material remains subject to copyright © Commonwealth of Australia. https://www.safeworkaustralia.gov.au/copyright. Although every effort has been made to ensure the accuracy of this information at the time of publication, it is provided as guidance only and does not provide legal advice on meeting your obligations. This document and its contents are © A2Z services 2018 and or the originating source authors and no permission is given for its duplication or copying, in part or in its entirety, for use outside its original purposes as stated within the company.

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