OM00013 – Operational Planning and Control

Operational Planning and Control Policy

The Management Team in total for A2Z Services are responsible for planning, implementing and controlling all the processes needed to meet OMS and customer’s requirements for A2Z Services’ products and services.  Actions to deliver these inputs, processes and outputs will take into account:

  • The Customer’s requirements for the products and services;
  • What the output criteria is for the processes and what performance indicators are required for accepting the product and services by the Customer;
  • What resourcing is required to achieve and exceed the conformity for the output criteria for the products and services;
  • What controls are required and how they are to be implemented so that the processes deliver against the output criteria;
  • Maintained and retained records to provide assurance to the customer that the processes at A2Z Services have been carried out as per requirements and as planned;
  • Maintained and retained records to demonstrate to the customer conformity of the products and services to their requirements.
  • This procedure applies to any business activity conducted by A2Z Services for which potential environmental impacts may occur. This may include but is not limited to:
    • Fires, explosions;
    • Effects of storms, floods, cyclones or other unexpected weather conditions;
    • Chemical spillage or leakage;
    • Toxic emissions;
    • Accidents because of equipment failure;
    • Cultural heritage issues; and
    • Societal considerations.
  • Roles and Responsibilities:
    • Environmental management representative (EMR) is responsible for:
    • Overseeing and implementing the development of the Initial Environmental risk assessment utilising the Environmental Management Team (EMT);
    • Identifying and engaging competent Internal and/or external assessor/s where necessary to identify the business practices and processes that may impact on the environment and determine the effect of that impact; and
    • Provide guidance when necessary.
    • Managers are responsible for actively participating to ensure;
    • The appropriate resources for the Environmental Risk Assessment are available, including release of EMT members as required;
    • All line personal for which they are responsible are informed that the Environmental risk assessment is being undertaken; and
    • Attending review meetings as required.
    • Operational Staff are responsible for:
    • Providing all assistance required as determined by the EMT and/or EMR.

At A2Z Services, we will develop and implement documented plans to provide assurance to our customers that our processes and operations will meet their specific requirements.

As part of the change processes at A2Z Services, the controls implemented to successfully complete the change are planned and whilst the plan is being created, a risk assessment of the causes and consequences of the change is undertaken to understand the risks and opportunities associated with the change. (Risk Assessment Form. (OF0005)

Operational Planning and Control Procedure

In order to understand and manage actual and potential environmental impacts, A2Z Services will systematically identify business processes that will, or may, affect the environment. This allows objectives for environmental improvement and develops targets to be set and action plans to impacts and follow from our environmental policy commitments implemented. 

  1. Using input/output flow charts, (or other mapping approach) the risk assessment team identifies the operations that fall within the scope of the EMS. This will be conducted with assistance from nominated employees working with that operation. These are recorded using the Operations / Processes – Identification Form (OF0010)
  2. The EMR arranges for the environmental impacts of these operations to be identified by environmental assessors/EMT using the process mapping approach where practicable
  3. Environmental aspects, and their actual or potential impacts, are listed by operation in the Environmental Risk Assessment Form
  4. If a chemical or consumable is used, it will be noted and listed in the Approved Consumables List (OR0037)
  5. Findings of this analysis and risk assessment will be placed in Risk Assessment Form (OF0005) for review;
  1. After identifying all environmental aspects, an assessment will be undertaken to determine if operational controls and documented procedures are in place for each aspect. Operational Control Development Worksheet (OF0009)
  2. Where there is need to put in place or modify existing operational controls and procedures, the EMR will assign a member of the EMT to draft an operational control procedure. This procedure will be developed with input from employees working with the process. Standard Operating Procedure (OF0011)
  3. Where practicable, environmental controls can be added to existing procedures. E.g. Health and Safety procedures or, other Standard Operating Procedures (SOP). In other cases, a new procedure will be developed;
  4. Determine if personnel require training to implement and maintain the environmental controls. If training is required, it should be documented in the Training needs register
  5. Any new operational control procedures will be issued as a SOP and must list the required steps or measures to be undertaken. The SOP must also include applicable monitoring to be undertaken and a frequency for that monitoring;
  6. When operational controls have been developed, and implemented they will be recorded on the Operational Control Register (OR0011)
  7.  The SOP should be posted at the site of the activity and listed in the Document Register (OR0010)

Where required, A2Z Services outsources processes to other Companies with specific expertise.  Where these processes are outsourced, A2Z Services will continue to monitor and control the requirements and outcome criteria with the outsourced Company.  This is documented in Purchased Product / Outsourced Processes (OR0013) and Document Register (OR0010)

Frequency:

This procedure will be repeated:

  • Whenever a new process is introduced;
  • Whenever a new process, impact or effect is identified (that was not identified in any previous assessment)
  • Annually to review that any new environmental aspects are identified.

Forms and Registers

Document NumberDocument Name
OF0009Operational Control Development Worksheet
OR0011Operations Control Register
OF0005Risk Assessment Form
OF0010Operations/Process – Identification
OR0037Approved Consumables List
OR0008Training needs register
OR0010Document Register
OR0043Standard Operating Procedure register
OF0011Standard Operating Procedure
OR0013Outsourced Process Register

Amendment Record

Issue#: 1 Issue Date: 13/7/2022

Rev#DateSection#Para.#Description of ChangePrepared ByApproved By
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Disclaimer: This documentcontains material to assist in meeting environmental management, Work Health and Safety and Quality obligations under the International Standard ISO AS/NZS ISO 9001:2016,14001:2016 and other legislative bodies. This document contains material sourced from Safe Work Australia. Any such material remains subject to copyright © Commonwealth of Australia. https://www.safeworkaustralia.gov.au/copyright. Although every effort has been made to ensure the accuracy of this information at the time of publication, it is provided as guidance only and does not provide legal advice on meeting your obligations. This document and its contents are © A2Z services 2018 and or the originating source authors and no permission is given for its duplication or copying, in part or in its entirety, for use outside its original purposes as stated within the company.

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